• To give support, information and advice, where appropriate, to patients and their families/carers and friends who have experience of bladder cancer.
  • To welcome everyone equally and take steps to make the group open and accessible.
  • To make sure everyone within the group understands and respects confidentiality.
  • To listen to each other and respond with sensitivity.
  • To provide accurate and practical information but not to give medical advice or make recommendations inappropriately.